Faq - CDI - Computing Dynamics Inc. Developers of Finex

Frequently Asked Questions

1. Are you a DMS?

No, we are not a DMS. We know that your DMS is a critical part of managing your dealership(s), and Finex and Eclipse are cost-effective tools that work with your existing DMS (even multiple DMS providers within a group of stores) to help you realize additional benefits above & beyond what your DMS provides for you, such as:

Streamlining and automating your monthly reporting (DMS reports, manually compiled reports, custom “per person” reports, etc.)
Enhancing the depth of insights readily available from your DMS
Access to consistent information and report formats across multiple brands and/or multiple DMS providers within a group of dealerships
Ability to create intelligent forecasts based on the unique financial history and seasonality trends of your store(s)

2. Are your products compatible with my DMS/Operating System?

Most likely! We are currently compatible with the 7 most popular DMS providers in Canada, and have to ability to adapt to most smaller DMS brands as needed.

System requirements are straight forward – current minimum requirements are Windows 10 (Windows 7 is compatible until January 2020), and Microsoft Excel 2010 or later. We can also work server-based machines and automatic routing of reports to cloud-based back-ups, and more – give us a call at 1-888-390-0632 if you have questions about your particular set up, and we would be happy to help!

3. How is my dealership/group data protected when we use your products?

Finex and Eclipse are desktop applications, so you know you have complete control and privacy of your data. Even better, the reports your end-users receive are protected to maintain data integrity.

4. How much do your products cost?

Because we customize our solutions to meet the unique requirements of every dealership and auto group that we serve, quotes will always vary by store/group. We will take into consideration your timelines, user setup needs, size and structure of your organization, and of course your target budget before sending a detailed quote for you to review. Ready to get your quote? Give us a call at 1-888-390-0632 to arrange a time to discuss your needs.

5. Are your solutions available for use outside of Canada?

We work predominantly within Canada at this time, serving over 500 locations across 25 brands from coast to coast. However, we do have a small portfolio of customers based in the United States, and will be working to expand further into the US market in the near future. We would be happy to discuss international opportunities on a case-by-case basis, so please don’t hesitate to reach out with questions if you’re based outside of Canada.

What our clients are saying about us

Finex is an integral part to our month-end reporting, not only for our dealerships but also for our internal corporate analysis. It integrates with all of our systems very well. On top of that, Computing Dynamics delivers quality customer support, the staff are helpful, and any issues are quickly resolved.

Paul Fortin, VP of Finance, Myers Automotive Group

We've been working with Computing Dynamics since 2003. The software is user-friendly, their support team is easy to reach whenever we have questions, and we can compare our performance against our budget and prior year whenever we need to. That allows our managers to make important decisions faster.

Willy Heffner, Dealer Principal, Heffner Lexus Toyota

Every time we call Computing Dynamics with questions about our Finex reports, the staff are always so friendly and helpful to deal with. Given the size on our business, and that we are constantly adding new stores to the group, I would never even consider not using Finex to get the monthly insights we need.

Brian Bone, Chief Operating Officer, The Humberview Group

Reasons you’ll love us

Award-winning customer support: Talk to a live team member who knows you, whenever you call or email us with questions – because you have more important things to do than wait on hold.

Enjoy complete control and privacy of your data: Your finance and customer information never leaves your computer, so you’re never at risk of security breach.

You’re in good company: We have 500+ clients from coast to coast who love what we do. We are happy to provide you with references!

Let us take care of the details, so you can take care of your bottom line. Ready to see our solutions in action? Let’s book 30 minutes to give you a virtual tour.